Health Benefits Representative
Digital Courses for HBRs
Welcome to your learning hub.
This page brings together on-demand training, guides, and presentations designed to help you grow in your role as a Health Benefit Representative. Watch, download, and explore the resources you need — all in one place.
Featured Training
2026 Open Enrollment HBR Training
Prepare for the upcoming Open Season with dedicated training designed to give you the knowledge and confidence to guide members through enrollment.
Videos & Webinars
Learn at your own pace.
Browse past webinars, recorded seminar sessions, and special topic discussions.
All Videos
Seminars
Webinars
Hinge Health 101: Digital Exercise Therapy for Pain Relief
- December 10, 2025 - 12pm CST
- Webinar - Virtual Session
If you’re struggling with joint or muscle pain, Hinge Health can help you feel better. Join us for a lively 25-minute webinar.
Arthritis: Making Movement Your Ally, Not Your Enemy
- December 10, 2025 - 12pm CST
- Webinar - Virtual Session
Join us for “Arthritis: making movement your ally, not your enemy”, a free virtual event about…you.
Hinge Health 101: Digital Physical Therapy for Pain Relief
- November 19, 2025 - 12pm CST
- Webinar - Virtual Session
If you’re struggling with joint or muscle pain, Hinge Health can help you feel better. Join us for a lively 25-minute webinar.
Hinge Health: Mental Health and Movement
- November 12, 2025 - 12pm CST
- Webinar - Virtual Session
Join us for this free virtual event about…you. If you struggle with persistent back, knee, neck or other joint pain, your mental and emotional health may be impacted as well.
Core Training Modules
Here you’ll find essential learning topics to support your role. Each course will include a description, downloadable presentation, and video recording (where available).
Training Library
|
Course Name |
Description |
Presentation |
|---|---|---|
|
Member Access Portal Mobile Application |
Available through www.nalchbp.org or by download on IOS or Android Devices. Secure access to your Personal Health Information. |
|
|
Deconstructing the Plan |
How the Plan’s benefits are designed from the inside out |
|
|
Payroll & BillingFraud, Waste, & Abuse (FWA) and Eligibility |
What is healthcare FWA and why does it matter to me? |
Support for HBRs
You’re never on your own.
If you need help accessing a course, downloading a file, or watching a video, we’re here to help.
Call us at 888-636-6252