Your central place for tools, forms, and updates to support members with confidence.
Every day, HBRs make a difference by helping Letter Carriers and their families understand and use their health benefits. This hub was created to simplify your role, giving you quick access to the materials, updates, and resources you need.
Clear, accurate plan information is at the core of your work. Here you’ll find resources to help you explain benefits and guide members through their choices.
A comprehensive plan offering enhanced benefits, designed for members who want maximum coverage and peace of mind.
A flexible plan with health savings features, giving members more control over how they use their healthcare dollars.
During Open Season, members turn to you with questions, and it’s vital to have clear, reliable information. This section provides updates, key dates, and links to federal resources so you can guide with confidence.
Review deadlines and benefit changes for 2026.
Download materials to share with your branch.
Access official resources for additional details.
For more information regarding Open Season, visit the official OPM Open Season page.
Promote the plan and support your members with confidence.
Open Season is when members need the most information. Brochures, guides, and educational materials are available to help you spread awareness and provide answers. Order what you need, when you need it.
Call 888-636-6252 to request materials for your branch
Having the right form at the right time makes your job smoother and ensures members get the support they need.
Keep our records accurate when your branch details change.
For members who need to file claims.
Support members through new enrollments or benefit adjustments.
The HBR Report, published monthly or bi-monthly, includes a letter from the Director, health tips, and plan updates. It’s one of the most valuable tools to stay informed and prepared.
Promote the plan and support your members with confidence.
Expand your knowledge anytime, anywhere. Explore on-demand videos, webinars, guides, and presentations created to support you in your role.
Member Rights and Responsibilities Member Rights: You have the right to receive up-to-date information about your health plan, benefits available, the health care professionals, hospitals and other providers that participate in this Plan’s PPO Network and your rights and responsibilities. You have the right to receive a copy of the Notice of the NALC Health […]
Vaccines remain one of the most effective ways to protect yourself, your family, and your community from serious disease. The year 2025 brings updated immunization schedules from the CDC to ensure everyone — from infancy through older adulthood — gets the most current guidance. At NALC Health Benefit Plan, we follow these CDC schedules closely. […]
Filing a claim for your health care can sometimes feel confusing, especially if you’re new to the process. The good news is that most of the time, you won’t need to file claims yourself—your doctor, hospital, or pharmacy will take care of that for you. However, there are times when you’ll need to submit a […]
Provide clear guidance to members about how their benefits coordinate with Medicare under PSHB.
High Option Medicare Information
CDHP Medicare Information
These partners extend the value of NALC HBP, offering members additional programs and services.
High Option Medicare Information
CDHP Medicare Information
Everything in one place — the official 2025 plan brochure.
The brochure is the go-to guide for plan benefits, coverage details, and enrollment codes. Keep it handy for yourself and share it with members.
Your role is vital, and we’re here to back you up with answers and support whenever you need it.
Call us at 888-636-6252 for guidance or assistance.