Programs to enhance your well-being

Published on June 1, 2025 – 3 min read
Director Messages
The doctor shows the glucometer to the patient. A female endocrinologist is seeing a patient in her office on the topic of measuring blood sugar levels. High quality photo

As we move toward the halfway mark of 2025, I want to take some time to talk about programs offered by the NALC Health Benefit Plan that may enhance well-being and promote a healthy lifestyle.

While many of our programs are frequently spoken about at Health Benefit Plan events, branch meetings, in Postal Record articles, and at other union gatherings, we still find members who are unaware of Plan resources specific to their needs. In this article, it is my goal to bring awareness to the benefits. I want our members to understand the value of each program and to consider using them should the need arise.

Perhaps you or your dependents have a complex or chronic condition? If so, we want to help by highlighting cost-free options that are available to all NALC Health Benefit Plan members. As Nelson Mandela once said, "Education is the most powerful weapon which you can use to change the world." We believe that education can change your health journey.

First, let’s talk about disease management, starting with one of our programs, which is called Your Health First. Understandably, if you have a chronic health condition, there may be times you face fear of the unknown or need extra support. This program is a coaching telephonic or online program that is available, and I must reiterate that participation is at no extra cost to you.

As part of this program, you will connect with dedicated health advocates who are trained nurses, coaches, nutritionists, or clinicians, who use a one-on-one approach to help individuals. They can help with:

  • Recognizing worsening symptoms and when it's time to see a doctor.

  • Establishing questions for your doctor and understanding the importance of following their orders.

  • Developing health habits related to nutrition, sleep, exercise, weight, tobacco, and stress.

  • Aiding in preparing for hospital admission or for recovery after a hospital stay.

For chronic health conditions such as asthma, chronic obstructive pulmonary disease (COPD), depression, diabetes, heart disease, and more, the program connects you with a health advocate for confidential assistance.

Lastly, not only is this a great program for members, once you achieve your fitness, diet, or health goals with the help of a trained health coach or advocate:

  • High Option members can earn $50 in health savings rewards.

  • Consumer Driven Health Plan (CDHP) members can earn $30.

In summary, you have no cost, and we put money back into your pocket just for taking care of your health.

Another great program added for our members in 2020 is AccordantCare. This is a specialized program that gives members the support they need to manage certain complex conditions such as ALS (Lou Gehrig’s disease), Crohn’s disease, cystic fibrosis, human immunodeficiency virus, multiple sclerosis, Parkinson’s disease, rheumatoid arthritis, epilepsy, and more.

The program is completely voluntary and allows members to participate based on their level of need or comfort, and to opt out at any time.

Consumer-Driven Health Plan members with Medicare A or Medicare B must be enrolled in the SilverScript PDP to maintain prescription coverage, as this is the only Medicare D option for the CDHP.

Members can expect to receive:

  • 24/7 access to a registered nurse who specializes in the member’s condition.

  • Support in addition to routine health risk assessments, including personalized education and monitoring.

  • Monthly newsletters and online resources.

  • Case management.

  • Physician notification of program enrollment and ongoing collaboration on the member’s plan of care.

  • Periodic wellness outreach to the member.

One more program that I would like to highlight before closing this article is Transform Diabetes Care®, which helps deliver better overall care and lower costs for members affected with Type 1 or Type 2 diabetes and who are insulin dependent.

Upon enrollment, each member will receive:

  • A connected glucometer.

  • Unlimited test strips and lancets.

  • Medication therapy counseling from a pharmacist.

  • Two annual diabetes screenings at a CVS Minute Clinic®.

  • A suite of digital resources through the CVS mobile app.

Unfortunately, I believe we can all agree that diabetes is a worldwide issue, with challenges causing many complications and/or health issues.

Please keep in mind that the programs offered are not meant to take the place of your primary care physician’s decisions or care; however, our commitment to you is making sure that you have the tools you need to make informed decisions, and offering extra assistance.

To find more about these programs, you can visit our website at nalchbp.org or contact:

Program
Members
Phone Number
Your Health First
High Option
877-220-NALC (6252)
Your Health First
CDHP
855-511-1893
Accordant Health Management
High Option or CDHP
844-923-0805
Transform Diabetes Care®
High Option or CDHP
855-238-3622

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