Postal

CDHP Chronic Care for Postal Employees

When managing a chronic condition you should feel supported. The NALC Consumer Driven Health Plan (CDHP) provides personalized tools and expert care through condition-specific programs, digital coaching, and wellness benefits—all designed to help you stay in control of your health journey.

View the 2025 NALC HBP Brochure
Review the High Option Chronic Care Programs

What’s Included with Your CDHP Support

Personalized Coaching & Care Coordination

Advanced Therapies & Specialty Medications

Get guidance and resources from Accordant Health Management, Cigna, and CVS Specialty.

Chronic Condition Support in the Postal Consumer Driven Health Plan

Specialized Support for Complex Chronic Conditions – Accordant Health Management

For members with rare, complex, or serious conditions—such as ALS, Crohn’s Disease, Cystic Fibrosis, Hemophilia, Multiple Sclerosis, Parkinson’s Disease, Rheumatoid Arthritis, Lupus, and more—Accordant Health Management provides:

  • Ongoing, one-on-one nurse-led coaching

  • Care coordination across all your providers

  • Call 844-923-0805 to learn more.

Your Health First Program – Cigna


If you’re living with Asthma, COPD, Depression, Diabetes, Heart Disease, or other long-term conditions, Cigna’s trained nurses, nutritionists, and health coaches can help you with:

  • Medication guidance, education, and symptom tracking

  • Recognizing early warning signs and know when to see a doctor

  • Call 855-511-1893 to connect with a health advocate.

Diabetes Care Management Program - Transform Care


Designed to make managing diabetes easier and more affordable, this program is offered to members at no cost.

  • A connected glucometer and unlimited test strips and lancets.

  • Medication therapy counseling from a pharmacist

  • Two annual diabetes screenings at CVS® MinuteClinic®

  • Call 855-238-3622 to connect with MinuteClinic Support.

Explore Wellness Programs
Connect with a Personal Health Coach

Conditions We Help Manage in the Consumer Driven Health Plan

With Accordant Health Management, Postal employees living with complex or chronic conditions get caring, ongoing support to stay healthier and feel their best.

Go to PSHB CDHP Plan Overview

Conditions Supported

  • ALS (Lou Gehrig's Disease)

  • Chronic Inflammatory Demyelinating Polyradiculoneuropathy (CIDP)

  • Crohn's Disease

  • Cystic Fibrosis

  • Dermatomyositis

  • Gaucher Disease

  • Hemophilia

  • Hereditary Angioedema

  • HIV

  • MS (Multiple Sclerosis)

  • Myasthenia Gravis

  • Parkinson's Disease

  • Polymyositis

  • Rheumatoid Arthritis

  • Scleroderma

  • Seizure Disorders (Epilepsy)

  • Sickle Cell Disease

  • Lupus (SLE)

  • Ulcerative Colitis

Covered Therapies and Treatments in CDHP

Under the Consumer Driven Health Plan, you can receive broad therapy support for medically necessary treatments.

Included Treatments:

  • Home IV and antibiotic therapy

  • Respiratory/inhalation therapy

  • Growth hormone therapy

  • Chemotherapy and radiation

  • Dialysis (hemodialysis and peritoneal)

  • Cardiac rehab (Phases I & II)

  • Pulmonary rehab

Cost Breakdown:

  • In-Network: 20% of the Plan allowance

  • Out-of-Network: 50% of the Plan allowance + any difference between our allowance and the charge amount.

Learn About Covered Services

Medication & Specialty Drug Coverage

Specialty medications required for chronic condition management are fully supported under the PSHB CDHP.

Key Details:


  • Covered through CVS Specialty with prior approval

  • Clinical support and home delivery available

  • Discounts may be available via third-party copay programs

  • Access through Specialy connect

Call 800-237-2767 or visit CVS Specialty

Costs:
In-Network

  • 30-day supply: $250

  • 90-day supply: $450

Learn More About Specialty Drug Support

Transitional & Preventive Support for Postal Members

Help When You Need It Most

Whether recovering from a hospital stay or managing new symptoms, the Consumer Driven Health Plan offers support to ease transitions and prevent future complications.

Included Programs:

  • MDLIVE Telehealth: 24/7 access to virtual primary care, urgent care, dermatology, and behavioral care

  • Hello Heart: Blood pressure monitoring program for hypertension and pregnancy risks

  • Healthy Pregnancies, Healthy Babies®: Personalized coaching during and after pregnancy

  • MinuteClinic® Access: Walk-in care for chronic condition check-ins

Access Member Portal

Need Help With Your Chronic Condition?

Key Contacts:

Visit Member Contact Page

FAQs – CDHP Chronic Care for Postal Employees

FAQ representative

The NALC CDHP offers personalized support for 19 complex conditions through Accordant Health Management, including ALS, Crohn’s Disease, Multiple Sclerosis, Lupus, Parkinson’s, Rheumatoid Arthritis, and more.

Through Cigna’s Your Health First program, you’ll receive one-on-one coaching from nurses, nutritionists, and health advocates to manage symptoms, stay on track with treatment, and improve daily habits.

All specialty medications require prior approval and must be filled through CVS Specialty. Support includes home delivery, clinical guidance, and access to copay assistance programs, if eligible.

For coverage of specific specialty medications please contact CVS Specialty at 800-237-2767.

Postal employees can access 24/7 virtual care through MDLIVE, including urgent care, primary care, dermatology, and behavioral health.

For additional information you may visit www.mdliveforcigna.com

or call 888-726-3171.

Accordant Health provides condition-specific coaching and coordination for complex chronic conditions such as HIV, Cystic Fibrosis, Sickle Cell Disease, Scleroderma and much more.

To enroll, or to learn more please call 844-923-0805.

Yes. The Healthy Pregnancies, Healthy Babies® program includes coaching throughout your pregnancy and postpartum care. Participants may also qualify for the Hello Heart program.

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