Postal

Postal CDHP Partners—Your Guide to Smart, Affordable Care

You have access to trusted care through the Consumer Driven Health Plan for postal members, backed by a network of national healthcare leaders. From affordable prescriptions to on-demand digital care.

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Partnering with the best for your CDHP Health Needs

Easy-to-follow enrollment steps during Open Season or after qualifying life events, designed to simplify your enrollment experience.

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Meet Your
Postal CDHP Partners

These Postal CDHP Partners support every part of your healthcare—from provider access and prescription drugs to virtual care, chronic condition management, and more.

Partner Overview

Cigna HealthCare OAP Network
Your provider network for medical and mental health care.
CVS Caremark®
Your network prescription pharmacy partner for medication options.
Hello Heart
A digital solution for monitoring and managing those with high cholesterol, blood pressure of 130/80 or higher, issues during pregnancy such as preeclampsia and those who have, or have gone through menopause.
Hinge Health
A virtual musculoskeletal solution with access to licensed physical therapists and health coaches who are there to help those with back & joint pains, and women with pelvic floor disorders.
MDLive through Cigna Healthcare
Online virtual access to urgent care, mental health, wellness coaching, dermatology, and more.
SilverScript PDP
Medicare Part D prescription drug coverage for annuitants.

Cigna HealthCare OAP Network — A Core Postal CDHP Partner

Your dedicated Postal CDHP Partner for provider access is Cigna’s HealthCare Open Access Plus (OAP) Network—a national network that helps you save more while offering flexibility in care.

Your In-Network Advantage

Your In-Network Advantage

National access to 10,000+ hospitals and 5M+ medical providers
Includes 615,000+ mental health clinicians and facilities
No referrals needed
Accredited by the NCQA

Cigna Resources for You

Your Go-To Links for Smarter Health Choices

Online Provider Directory
MyCigna.com

MDLive Telehealth—24/7 CDHP Telemedicine Access

What You Can Access

  • Urgent Care: For flu, sinus issues, infections, and minor conditions

  • Therapy & Psychiatry: Licensed therapists and board-certified psychiatrists

  • Wellness Coaching: Weight loss, stress relief, fitness, and nutrition

  • Dermatology: Upload photos and get treatment plans for skin concerns

How It Works

  • Access from your phone or computer 24/7

  • Schedule appointments or request care on demand

  • Talk therapy and psychiatry from home.

  • Secure, HIPAA-compliant platform

How To Get Started

Visit mdliveforcigna.com
Or download the MDLIVE app and register with your NALC plan details

CVS Caremark® — A Trusted CDHP Pharmacy Partner

What You Get

AccordantCare Program

  • Extra support for members with complex health conditions

  • Learn more about this program

Retail Pharmacy Instructions

  • Ask for a 30-day prescription

  • Visit a CVS Caremark retail location

  • Present your NALC HBP ID card

  • Pay your standard copay

Mail Order Program

  • 90-day prescriptions shipped or picked up in-store

  • Use the Maintenance Choice program for local pickup

    Mail to:
    NALC Prescription Drug Program
    P.O. Box 94467
    Palatine, IL 60094-4467

CVS Caremark® Resources

Hello Heart — A Digital Partner for Heart Health

Program Highlights

  • Free Bluetooth-enabled blood pressure monitor

  • Automatic syncing with mobile app

  • Secure, private tracking

Eligibility

  • Blood pressure ≥130/80 mmHg or taking hypertension medication

  • High cholesterol

  • Those who have, or gone through menopause

  • Pregnancy issues such as preeclampsia

Sign Up for Hello Heart

Ready to get started?

Hinge Health - Virtual Musculoskeletal Program to assist in pain relief

How Hinge Health Helps You

The Hinge Health program offers convenient, expert-guided support to help you overcome chronic pain, avoid unnecessary surgeries, and reduce reliance on medications—all from the comfort of your home.

You’ll have access to:

  • Licensed doctors and physical therapists

  • Health coaches for ongoing motivation

  • Motion sensor technology to guide your therapy sessions

Benefits of Hinge Health

  • Digital therapy customized to your condition

  • Virtual video visits with your care team

  • Helps treat back pain, joint pain, and pelvic floor disorders

  • No cost to Postal CDHP members and eligible dependents (age 18+)

Learn More and Enroll

Ready to feel better?

Watch An Informative Video

SilverScript Prescription Drug Plan (PDP) — Your Postal CDHP Partner for Medicare-Eligible Annuitants

A smiling family gathers warmly around a happy child.
Combines Medicare Part D with your NALC CDHP
$2,000 max out-of-pocket on prescriptions
Lower cost-sharing and copays
Medicare Part D premium paid by the Plan (excluding IRMAA)
You can opt out at any time by calling SilverScript at 833-272-9886 (available 24/7)
Per the rules of the PSHB Program, Medicare eligible annuitants and their family members who choose to opt-out of the Plan’s SilverScript PDP EGWP will lose prescription benefits under the CDHP.
Enrollment Form
Disenrollment Form
Mail Order Prescription Form
Pharmacy Locator
2025 Formulary Drug List
2025 Summary of Benefits
Opt-Out Member Letter
Prescription Reimbursement Claim Form

Contact Us About Postal CDHP Partners

NALC HBP Member Services

We’re here to answer any Postal CDHP questions that you may have.

Contact Us

Download The Official Plan Brochure

Download Plan Brochure PDF

Frequently Asked Questions — Postal CDHP Partners

FAQ representative
The plan partners with Cigna for the PPO network, CVS Caremark for pharmacy benefits, and several digital wellness providers like Hello Heart, Hinge Health, and Real Appeal.
You can fill prescriptions at over 65,000 pharmacies, including CVS locations, or use home delivery for maintenance medications. Specialty drugs are managed through CVS Specialty.
Use the Cigna Open Access Plus directory online to find in-network providers nationwide. Staying in network saves you money and ensures faster claims processing.
Real Appeal offers an online weight management program that combines nutrition education, fitness plans, and personal coaching to help you reach healthy goals.
Yes. Active postal employees, retirees, and eligible dependents enrolled in the CDHP can participate in all listed partner programs.
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