Postal

The NALC HBP High Option Plan - Comprehensive Care Built For You

The NALC High Option Plan offers postal employees and retirees predictable costs, smart nationwide coverage, and extensive wellness support for you and your family.

Why Choose the NALC High Option Plan?

For over 75 years, postal employees have trusted the NALC Postal High Option Plan for strong, reliable coverage and straightforward costs.

01.
Lower Costs With PPO Providers — 
Save more when you stay in-network
02
Nationwide and Global Access — 
Get care across the U.S. and abroad
03.
Wellness & Mental Health Programs — Built-in tools to support your whole self
04.
Easy-To-Use Apps — Manage care, claims, and prescriptions on the go

Provider Network & Access through NALC HBP's High Option Postal Plan

The Plan uses the Cigna OAP Network - one of the largest in the country. As a member you'll incur lower out-of-pocket expenses when you choose a Preferred Provider.

Benefits at a Glance

Expertise at Your Fingertips

From cardiology to dermatology, specialist care is within reach.

Maternity Care with Added Comfort

Fully covered in-network routine maternity care and delivery - supporting you and your baby every step of the way.

Preventive Care at No Extra Cost

Fully covered in-network annual physicals, screenings, and routine vaccinations.

Affordable Prescriptions That Keep You On Track

Stay on your medication plan without worrying about your budget.

Care Without Boundaries

Nationwide PPO network—no referrals needed. Quality care, wherever you are.

Ongoing Support for Chronic Conditions

Get personalized programs, coaching, and tools to manage conditions like diabetes, heart disease, and more.

Who Should Choose the NALC High Option Plan?

This plan isn’t one-size-fits-all—it’s built for postal employees and retirees who want reliable, full-coverage care. See if this plan fits your needs:

PSHB High Option Plan Rates

The NALC High Option Plan offers competitive premiums for Postal employees and retirees. Below are the 2025 biweekly and monthly rates

Tier & Plan
Self Only
Self + One
Self + Family
Code
77A
77C
77B
Biweekly Plan Share
$109.98
$266.08
$238.42
Monthly Your Share
$238.29
$576.50
$516.58

Detailed Benefits of the NALC High Option Plan

See what’s covered — and what you pay — for every part of your care.

Benefit
You Pay (In-Network)
You Pay (Non-PPO)
Annual Routine Physical Exam (age 3 or older)
Nothing
35% after $300 deductible*
Adult Routine Immunizations & Tests
Nothing
35% after $300 deductible*
Well Child Care (through age 2)
Nothing
35% after $300 deductible*
Routine Immunizations (through age 21)
Nothing
35% after $300 deductible*
Benefit
You Pay (In-Network PPO)
You Pay (Non-PPO)
Maternity
Nothing
35% after $450 per admission copay*
Medical Room and Board
$350 copayment per admission
35% after $450 per admission copay*
Mental Health/Substance Use
Room and Board
$350 copayment per admission
35% after $450 per admission copay*
Benefit
You Pay (In-Network PPO)
You Pay (Non-PPO)
Medical/surgical
15% after $300 deductible
35% after $300 deductible*
Emergency Medical
15% after $300 deductible
15% after $300 deductible*
Observation Room
$350 copayment per admission
35% after $300 deductible*
Benefit
You Pay PPO
You Pay Non-PPO
Initial office visit / Office visit on day of manipulation
$25 copayment per visit
35% after $300 deductible*
Manipulations (24 per calendar year)
$25 copayment per visit
35% after $300 deductible*
One set of spinal x-rays annually
15% after $300 deductible
35% after $300 deductible*
Benefit
You Pay (In-Network PPO)
You Pay (Non-PPO)
Office visits
$25 copayment per visit
35% after $300 deductible*
NALCHBP Telehealth
$10 copayment per visit
-
X-rays, other diagnostic services
15% after $300 deductible
35% after $300 deductible*
Benefit Description
You Pay (In-Network PPO)
You Pay (Non-PPO)
LabCorp or Quest Diagnostics
Nothing
-
Other lab facility
15% after $300 deductible
35% after $300 deductible*
Benefit Description
You Pay (In-Network PPO)
You Pay (Non-PPO)
Office visit
$25 copayment per visit
35% after $300 deductible*
Telemental virtual visit
$10 copayment per visit
35% after $300 deductible*
Other diagnostic services
15% after $300 deductible
35% after $300 deductible*
LabCorp or Quest Diagnostics
Nothing
-
Other lab facility
15% after $300 deductible
35% after $300 deductible*
Benefit Description
You Pay (In-Network PPO)
You Pay (Non-PPO)
Accidental dental injury (to a sound natural tooth)
15% within 72 hours
35% after $300 deductible within 72 hours*
Benefit Description
A generic equivalent will be dispensed if it is available, unless your physician specifically requires a brand name
  • Certain drugs require prior approval.
Network
Non-Network
Retail Pharmacy
There is a 30-day plus one refill limit at local retail.
1st and 2nd fill:
Generic: 20% of Plan allowance 
(10% of Plan allowance for asthma, diabetes, & hypertension)
Formulary brand: 30% of Plan allowance
Non-Formulary brand: 50% of Plan allowance
Note: You may purchase up to a 90-day supply (84-day minimum) of covered drugs and supplies at a CVS/Caremark Pharmacy or through our Maintenance Choice Program. You will pay the applicable mail order copayment for each prescription purchased.
Retail: 50% of Plan allowance*
Mail Order Program
60-day supply: $10 generic / $60 Formulary brand / $84 Non-Formulary brand
90-day supply: $15 generic / $90 Formulary brand / $125 Non-Formulary brand ($8 generic / $50 Formulary brand / $70 Non-formulary brand for asthma, diabetes & hypertension)
Specialty drugs (requires prior approval)
We use the NALC's Advanced Control Specialty formulary
Caremark Specialty Pharmacy Mail Order:
  • 30-day supply: $200
  • 60-day supply: $300
  • 90-day supply: $400
Medical/Mental Health and Substance use disorder care
You pay nothing after deductible, coinsurance and copayment expenses total:
  • $3,500 per person or $7,000 family for services of PPO providers/facilities.
  • $5,000 per person or $10,000 per family for services of PPO/Non-PPO providers/facilities combined
Prescription
You pay nothing after coinsurance amounts for prescription drugs dispensed by a CVS National Network pharmacy and mail order copayment amounts total:
  • $3,100 per person or $5,000 family,

Health Plans Tailored to You

Explore coverage, benefits, and costs in the official NALC 2025 Plan Brochure.

Key Programs & Digital Tools

Members deserve health care that’s simple and dependable. With the NALC High Option Plan, you get easy online tools, helpful resources, and wellness programs that support your health—anytime, anywhere.

Maven
Maven offers virtual care for every stage of life.
  • 24/7 video visits for pregnancy, menopause, parenting, and more
  • Care navigation and provider referrals
  • Unlimited chats and support from real experts.
Hello Heart
Ideal for members with cardiac conditions.
  • high blood pressure, high cholesterol, issues during pregnancy, or experiencing menopause
Hinge Health
Relieve back, joint, and pelvic pain—no surgery needed.
  • Personalized exercise therapy at home
  • Reduce pain and avoid medications
  • Available to members and dependents 18+
NALC HBP Telehealth App
Get care from home—anytime, anywhere.
  • 24/7 access to doctors through your phone or tablet
  • No appointment needed
  • Prescriptions can be sent to your local pharmacy
myCVS On The Go App
Stay connected to your prescriptions and pharmacy benefits wherever you are.
  • Refill and track prescriptions easily
  • Find nearby in-network pharmacies
  • View your benefit and savings information
Member Portal App
All your health info—in one secure place.
  • View claims and deductibles
  • Access your digital ID card
  • Communicate directly with experienced representatives

Wellness & Chronic Condition Support

The NALC Postal High Option Plan supports your well-being with programs that go beyond routine care. You’ll find tools, coaching, and resources to help you build lasting habits, manage chronic conditions, and stay healthy at every stage of life:

Real Appeal® Solutions

Personalized weight loss support—includes coaching, digital tools, and no-cost supplies for eligible members.

Smoking Cessation Assistance

Counseling, strategies, and aids to help quit tobacco use.

Healthy Pregnancies, Healthy Babies®

Get live support, mobile tools, and rewards for engaging in care before and after delivery.

Disease management program - Your Health First

One-on-one coaching for asthma, diabetes, heart conditions, and more—focused on building healthy habits and avoiding hospital visits.

Transform Care

Get personalized support for managing diabetes—at no cost to you.
  • Connected glucometer and unlimited test strips/lancets
  • Two screenings a year at CVS MinuteClinic®
  • Medication therapy counseling and CVS app resource

Mental Health Support

Get the help you need with a full range of behavioral health services through Optum®.  Your mental well-being matters. The High Option Plan gives you access to virtual and in-person mental health services through trusted partners.

Virtual and In-Person Access

  • 24/7 access to licensed therapists and counselors
  • Telemental Health for therapy on your schedule
  • Applied Behavioral Analysis (ABA) therapy for individuals with autism spectrum disorder

Behavioral Health Coaching

The Bend® Behavioral Health Coaching Program offers live, video-based support for children, teens, and families. Includes:
  • Personalized onboarding
  • Symptom-specific programming
  • Access to parenting resources 

Self-Guided Mental Health Tools

  • Access digital resources on LiveandWorkWell.com
  • Get self-help tips, screening tools, and therapy education

Solutions for Caregivers

  • Caregivers and Family Support to assist members caring for an aging parent or dependent with special needs. Six free hours of professional care management per year.
  • Family Coaching tools for navigating family stress and transitions

Medicare Coordination with the NALC High Option Plan

If you're enrolled in Medicare Parts A and B, the NALC High Option Plan offers enhanced coverage with little to no out-of-pocket costs for most medical services. You’ll also get access to exclusive options that maximize your benefits.

Medicare A & B Coordination

When Original Medicare is your primary payor and NALC HBP is secondary, your deductibles, copays, and coinsurance are waived for covered services—except prescriptions—when using a Medicare provider.

 Aetna Medicare Advantage Plan (Part C)

Eligible retirees can opt into our Aetna Medicare Advantage option with no added premium. You’ll receive:
  • $75/month Part B premium reduction
  • No copays or deductibles for covered services
  • Dental, vision, transportation, meals, and SilverSneakers®

SilverScript PDP (Part D)

Get enhanced prescription coverage and:
  • Lower Medicare drug costs
  • $2,000 out-of-pocket max for prescriptions
  • Receive up to $600 per enroll in premium reimbursement from the NALC Health Benefit Plan, administered by HealthEquity®.

Worldwide Coverage: Care Wherever You Go

The High Option Plan travels with you globally, covering emergency and medically necessary care—including care outside the U.S. 


  • Worldwide coverage: Emergency and routine care outside the U.S.
  • Easy reimbursement: Submit claims for international care with simple processes.

Need assistance?

Not sure which Postal NALC Health Benefit Plan is right for you?


NALC HBP Member Services — Get answers and support for any plan questions

FAQs About NALC Federal High Option Plan

FAQ representative
In-network providers (PPO) offer lower costs and predictable copays. Out-of-network care is covered, but you’ll pay more—typically 35% after deductible.
Yes. If you’re enrolled in Medicare Parts A & B, you’ll pay little to no out-of-pocket for most services. You will also qualify for the Plan's Aetna Medicare Advantage policy.
Use Optum’s provider directory to find a mental health or substance use disorder provider. You can also call 877-468-1016 to speak with a rep 24/7.
An annual physical, screenings, and routine immunizations are all covered at 100% when you use in-network (PPO) providers.