Postal

Member Wellness Programs - Supporting your everyday health.

The NALC Health Benefit Plan is more than just health insurance — it’s your partner in wellness. With our wellness programs, you’ll get tools to stay healthy, manage conditions, and earn rewards for taking care of yourself.

What’s Included in Your NALC PSHB Wellness Program

Focus on Prevention

Stay Ahead With Preventive Care

The best way to stay healthy is to prevent illness before it starts.

With the NALC Health Benefit Plan—you and your family have access to a wide range of preventive services at no cost—when you see a preferred provider.

That means:

  • Annual routine physicals

  • Recommended screenings

  • Recommended Immunizations such as the flu shot

Learn About Your Preventive Care – High Option
Learn About Your Preventive Care – CDHP

Personalized Health Coaching for Postal Employees

One-on-one support for lasting health and wellness.

Your goals are within reach—with expert guidance along the way. Through the NALC Health Benefit Plan wellness program, postal members can connect with trained health coaches for support in fitness, nutrition, and weight management.

With this program, you can:

  • Enroll in Real Appeal®, a yearlong weight loss program with coaching, group support, and a free Success Kit mailed to your home. The kit includes tools like a food and weight scale, portion plate, and access to fitness resources to support your journey.

  • Access the CVS Rx Weight Management Program for added support when using weight loss medication

  • Join our voluntary tobacco cessation program and get the tools, coaching, and support you need to quit for good. Depending on your plan, you may also receive over-the-counter nicotine replacement therapy at no cost, along with health savings rewards when you complete the program.

Stay motivated, stay supported, and stay on track with your health journey.

Connect With a Health Coach

Mental Wellness Matters

Compassionate support, available anytime.

Caring for your emotional well-being is just as important as caring for your physical health. With the NALC Health Benefit Plan wellness program for postal members, you have access to:

  • Connect with a licensed therapist from the comfort of home—through Optum® if you’re a High Option member, or MDLIVE if you’re enrolled in the CDHP.

  • Guidance and care for kids and families with Bend Health® for our High Option members.

    www.bendhealth.com/nalc

  • Call our 24-hour helpline anytime for immediate help


High Option - 877-468-1016

CDHP - 855-511-1893

Explore Mental Health Support – High Option
Explore Mental Health Support – CDHP

Chronic Condition Care Made Easier

Get the resources and programs you need to stay on top of your condition.

Get the following tools, guidance and peace of mind all with no additional costs.

  • Diabetes Care Management — monitor your levels with a connected glucometer, unlimited test strips and lancets all while staying supported by your care team

  • Hello Heart® — track blood pressure and heart health from your phone, with real-time tips to keep you on the right path

  • Hinge Health® — relieve back and joint pain with convenient, at-home therapy designed around your needs

You’ll have expert support every step of the way — so you can focus on feeling your best.

Manage Conditions – High Option
Manage Conditions – CDHP

Caring for Your Family, Every Step of the Way

Because Every Family Journey Is Unique

  • Maven — High Option members can get 24/7 guidance and support for fertility, pregnancy, parenting, and menopause, helping your family thrive at every stage

  • Healthy Pregnancies, Healthy Babies® — Access personalized support for a healthy pregnancy and a strong start for your baby, included with the CDHP and High Option plan.

  • Solutions for Caregivers — Receive expert help and resources to care for elderly relatives or dependents with disabilities through the High Option Plan, supporting your family’s well-being

You're not alone - The NALC Health Benefit Plan is here for your whole family.

Find Family & Maternity Resources

Healthy Choices, Healthier Rewards

Earn savings while taking simple steps to protect and improve your health

Take care of your health - and get rewarded for it. The Plan's wellness programs help members earn incentive rewards that can be used for eligible medical expenses."

Earn rewards by:

  • Completing your annual biometric screening

  • Getting your flu shot

  • Completing your Health Assessment

See How You Can Earn Rewards

Start Earning Your Wellness Rewards

Your health journey deserves to be celebrated!

Our wellness programs make it easy for postal members to earn savings while staying healthy - Every step forward brings you closer to better health and added rewards.

Your earned rewards are added to your account automatically—no forms, no hassle.

For more information call 888-636-NALC (6252)

See How to Earn Your Rewards

Not a Member Yet? Enroll in a Plan for Your Health

Postal employees and retirees can enroll in the NALC Health Benefit Plan during Open Season or after a Qualifying Life Event.

Supporting postal employees’ health and wellness since 1950.

See How to Enroll

Need Help? We’ve Got You Covered

Reach out anytime—our team is ready to support you and your family. Access to the wellness programs are exclusive to plan members and their dependents.

Contact Member Services

Frequently Asked Questions (FAQs)

FAQ representative

For the High Option plan, you can download the NALCHBP telehealth mobile app powered by Amwell or by visiting www.nalchbptelehealth.org.

 

For the CDHP plan, you can access MDLIVE by logging into www.mycigna.com.

Maven is a digital health platform available to our High Option members that gives women and families 24/7 support for every stage of life. You’ll get access to care navigation, virtual appointments in over 30 specialties, and expert guidance on fertility, pregnancy, parenting, and menopause.

You can earn rewards by participating in eligible programs such as the Quit for Life Tobacco Cessation Program, the Your Health First Disease Management Program and many more. Once a wellness reward program has been completed you will receive a pre-loaded debit card where you can access your earned health savings dollars.

Yes - the Solutions for Caregivers program is available to our High Option members which connects you with a dedicated Care Advocate. You’ll get help evaluating living situations, identifying support needs, and arranging care for an elderly loved one or a dependent with a disability. You receive up to six hours of care management each year at no extra cost.

View All FAQs