About the NALC Health Benefit Plan

For 75 years—the NALC Health Benefit Plan has stood strong. We've proudly supported generations of letter carriers with reliable, affordable health benefits.

Our Mission

NALC Health Benefit Plan is:

Union-Owned
Union-Operated
Not-for-Profit

Our mission is simple but powerful: to provide our members with access to quality medical care—while maintaining a comprehensive and affordable benefits package.

We are proud to deliver excellent benefits with some of the most affordable premiums available—serving our members with integrity, transparency, and commitment.

What We Do

At the NALC Health Benefit Plan, we’re proud to serve the hardworking members of the National Association of Letter Carriers—both active and retired.

Since 1960, we've been a trusted part of the National Association of Letter Carriersprogram. We continue to evolve to meet the needs of our members.

We offer a variety of plan options designed to support your unique healthcare needs, including:

We’re committed to delivering comprehensive medical and prescription drug coverage—always with a strong focus on personal care and health outcomes that matter to you and your family.

Accreditation & Certifications

Let's dive into how we ensure we're delivering on our promises. Learn more about our accreditations and certifications—and the rigorous standards we meet to bring you top-notch health benefits.

Logo of Accreditation Association for Ambulatory Health Care (AAAHC)

Health Plan Accreditation

We take immense pride in the quality of benefits we deliver to our members and their families. To really show the quality we offer, we went through a rigorous accreditation process in 2016 with the Accreditation Association for Ambulatory Health Care (AAAHC).We're so proud to have been the very first FEHB plan to become accredited in 2016! Building on that achievement, we successfully earned our fourth, three-year AAAHC accreditation in May 2025! Learn more about our latest 2025 accreditation award.

NCQA logo

Measuring, Improving, and Increasing Quality of Care

Starting in 2007, the U.S. Office of Personnel Management (OPM) required all PSHB plans to participate in a quality measurement system called the Healthcare Effectiveness Data and Information Set, or HEDIS.We're audited each year by a HEDIS Certified Auditor to verify that the quality of our benefits consistently meets the strict requirements set by HEDIS guidelines. Any areas that we identify through our HEDIS rates are thoroughly discussed with our Plan’s Quality Improvement Committee.As a testament to our completion of the HEDIS audit process, we were awarded this seal by the National Committee for Quality Assurance (NCQA), which develops and enhances HEDIS every year.

Council for Affordable Quality Healthcare (CAQH) CORE Certified

Secured Data, Enhanced Provider Communication

At the NALC Health Benefit Plan, we make sure the data entrusted to our care is fully safeguarded by being Council for Affordable Quality Healthcare (CAQH) CORE Certified. Being CORE-certified means our systems conform to all applicable operating rules—ensuring your data is secure and our communications with providers are enhanced.Below, we proudly display our latest CAQH CORE certification seal. You can learn more about what it means to be CORE certified here.

Accreditation & Certifications

Let's dive into how we ensure we're delivering on our promises. Learn more about our accreditations and certifications—and the rigorous standards we meet to bring you top-notch health benefits

Logo of Accreditation Association for Ambulatory Health Care (AAAHC)

Health Plan Accreditation

We take immense pride in the quality of benefits we deliver to our members and their families. To really show the quality we offer, we went through a rigorous accreditation process in 2016 with the Accreditation Association for Ambulatory Health Care (AAAHC).We're so proud to have been the very first FEHB plan to become accredited in 2016! Building on that achievement, we successfully earned our fourth, three-year AAAHC accreditation in May 2025! Learn more about our latest 2025 accreditation award.

NCQA logo

Measuring, Improving, and Increasing Quality of Care

Starting in 2007, the U.S. Office of Personnel Management (OPM) required all FEHB plans to participate in a quality measurement system called the Healthcare Effectiveness Data and Information Set, or HEDIS.We're audited each year by a HEDIS Certified Auditor to verify that the quality of our benefits consistently meets the strict requirements set by HEDIS guidelines. Any areas that we identify through our HEDIS rates are thoroughly discussed with our Plan’s Quality Improvement Committee.As a testament to our completion of the HEDIS audit process, we were awarded this seal by the National Committee for Quality Assurance (NCQA), which develops and enhances HEDIS every year.

Council for Affordable Quality Healthcare (CAQH) CORE Certified

Secured Data, Enhanced Provider Communication

At the NALC Health Benefit Plan, we make sure the data entrusted to our care is fully safeguarded by being Council for Affordable Quality Healthcare (CAQH) CORE Certified. Being CORE-certified means our systems conform to all applicable operating rules—ensuring your data is secure and our communications with providers are enhanced.Below, we proudly display our latest CAQH CORE certification seal. You can learn more about what it means to be CORE certified here.

Transparency in Coverage:
 Your Access to Healthcare Costs

We're committed to transparency when it comes to healthcare costs. Below are links to machine-readable files (MRFs).These files are in response to the federal Transparency in Coverage Rule. They include detailed information about rates we've negotiated with healthcare providers.

While they're specially formatted for researchers, regulators, and developers to easily access and analyze data—we're making them available for everyone.

Accessing Our Machine-Readable Files:

Feel free to contact us if you have any questions!