Frequently Asked Questions (FAQs) — Quick Answers for You

Quickly find and complete the forms you need to manage your NALC Consumer Driven Health Plan (CDHP). Whether it’s filing a medical claim, managing prescriptions, or requesting privacy changes—we’ve got the tools to help.
Download and submit prescriptions, claims and Medicare- related forms. It's your one-stop hub for staying organized and covered.
Use these forms for prescriptions fulfillment and reimbursement under your NALC Consumer Driven Health Benefit Plan.
Submit this form with your prescriptions and payment to receive medications by mail.
Submit this form for the reimbursement of short-term prescriptions received at non-network or retail pharmacies. Receipts are required.
Submit claims for care you received while covered under the NALC Consumer Driven Health Plan.
Request reimbursement for eligible medical services.
Mail to:
NALC CDHP, PO Box 188050, Chattanooga, TN 37422-8050
Submit this form when you or a dependent has other insurance coverage (health, auto, or Medicare).
Take control of who can access your health records through your NALC Postal CDHP.
Give someone permission to speak on your behalf regarding CDHP benefits.
Authorize us to share your PHI with at third party (eg., an insurer or new provider).
Mail all completed forms to:
Privacy Officer - NALC Health Benefit Plan
20547 Waverly Court - Ashburn, VA 20149
For Medicare-eligible CDHP members using the SilverScript® Prescription Drug Program (PDP).
Submit this form to enroll in the SilverScript Medicare PDP (Part D).
Submit this form to disenroll from SilverScript PDP (Part D).
Submit this form along with your prescriptions and payment for mail-order medications through SilverScript.
Submit this form to request reimbursement for eligible Medicare Part D prescriptions.
Traveling soon? Ensure you're covered.
Submit this form to request an early refill of your regular prescriptions before you travel. Submissions must be received prior to departure.
Massachusetts residents must verify health coverage when filing state taxes.
Schedule HC Form + Instructions
NALC HBP qualifies as Minimum Creditable Coverage. Use this form when submitting your MA tax return.
Your questions matter. Reach out for help with your NALC Consumer Driven Health Plan forms or coverage.
For general plan questions, our team is ready to assist you
For all the detailed information on your benefits—including exclusions and limitation —please download your official Plan Brochure.