Frequently Asked Questions (FAQs)

Open Season is your yearly opportunity to select, review, or make changes to your NALC Health Benefit Plan. Whether you're switching plans or updating your coverage level, we’re here to help you every step of the way.
Open Season is your chance to make updates or choose a new NALC Health Benefit Plan for the upcoming 2026 benefit year..
During Open Season, you can:
Enroll in the NALC High Option Plan or Consumer Driven Health Plan (CDHP)
Switch between High Option and CDHP
Update your enrollment type: Self Only, Self Plus One, or Self and Family
Add or remove eligible dependents
Learn what to expect during the 2025 Open Season. 
 Download the NALC Postal Plan brochure below for more information.
Review these important 2026 updates:
Updated Premium Rates: New biweekly or monthly cost based on plan enrollment type
Wellness Programs and Special Features: Enhanced support from Hello Heart, Hinge Health®, Real Appeal®, and more
Prescription Drug Enhancements: CVS Caremark® and SilverScript® coverage with cost-saving tools
Expanded Mental Health Care: Access support via Optum (High Option) and Cigna (CDHP) networks
Stay informed with our quick video overview of the 2025 Open Season for Postal employees.
Open Season doesn’t last long—make your elections before the deadline.
How to Enroll During Open Season
Whether you're enrolling for the first time or updating your coverage, here’s how to enroll in the NALC Health Benefit Plan under the Postal Service Health Benefits (PSHB) Program:
Plan Option |
Self Only |
Self Plus One |
Self & Family |
---|---|---|---|
NALC HBP High Option Plan |
77A |
77C |
77B |
NALC HBP Consumer Driven Health Plan (CDHP) |
77D |
77F |
77E |
Choosing a health plan is a big decision—but you’re not alone. We’re here to help you:
USPS Employees: Call the HR Shared Services Center at 877-477-3273 (select option 5 for Benefits)
Annuitants: Call the Retirement Information Office at 888-767-6738
PSHB Helpline: Call 844-451-1261
Deaf or hard of hearing? Use the Federal Relay Service at 1-800-877-8339.